Policy

All Sales Are Final

Due to the nature of our products, all sales are final. We do not offer refunds, exchanges, or cancellations once an order has been placed.

Defective Items

If you receive a defective or damaged item, please contact us within 24 hours of receiving your order. Be sure to include your order number, photos of the issue, and a brief description so our team can review and resolve the situation promptly.

Shipping & Handling

Please allow 3–5 business days for processing and handling. Each product is carefully manufactured by hand to ensure quality, which may extend shipping times during peak periods. Once your order has shipped, you will receive tracking information via email.